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Search product docs and support answers.

Frequently asked questions

Answers based on the current product implementation.

How quickly can I launch my first widget?

Most teams can publish a first widget in minutes after connecting a store and selecting content.

Which store integrations are available today?

VNDA (Olist) and Nuvemshop are available today. VTEX and Uappi are currently listed as coming soon.

Are Instagram and TikTok integrations already active?

Not yet. Instagram and TikTok integrations are currently marked as coming soon in onboarding and settings.

Do I need custom development to embed a widget?

No. You can embed with a script tag using data-widget-id and a target container.

How are product prices and stock updated?

The widget requests live pricing through /api/embed/pricing using the active shop integration provider.

How does analytics tracking work?

The embed posts events to /api/embed/events and dashboard reports aggregate these events by shop and placement.

Can I cancel my plan any time?

Yes. You can cancel during your billing cycle and keep access until the current period ends.

Still need help?

Open product docs or contact support with your shop and widget details.