UGC rights and permissions

What consent covers, what it does not, and how to keep it on file.

5 min readUpdated Mar 25, 2026

Using a customer video without their permission is the fastest way to turn good will into a takedown notice. Buuse handles consent for you, but you should know how it works.

When a customer submits through a Buuse link, they grant you a non-exclusive license to use the video on your storefront, in your marketing, and in your social channels. The license is perpetual unless they revoke it.

What it does not cover

  • Use of the video by third parties without a separate agreement.
  • Modifications that materially change the meaning, like cutting a critique into a positive testimonial.
  • Sale of the video as a standalone asset.
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