Collect UGC from customers

Three ways to get videos from real customers, no agency required.

5 min readUpdated Apr 11, 2026

User-generated content is more persuasive than studio video, and it scales without a production budget. The trick is making it easy for customers to submit.

Open UGC → Submissions → New link. You get a public URL where anyone can record or upload a video, with optional fields for name, product, and consent.

Post-purchase email

Add the submission link to your order confirmation email. Day 7 after delivery is the highest-converting send window we see across the platform.

QR code on packaging

Print a QR code on the inside flap of your packaging. Pair it with a one-line ask: Show us how you wear it. Submissions from packaging convert at three times the rate of email.

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